We are committed to ensure that the State Level Special Medical Help Desk portal is accessible to all the users irrespective of device in use, technology or ability. It has been built, with an aim, to provide maximum accessibility and usability to its users. As a result, this portal can be viewed from a variety of devices, such as web-enabled mobile devices, WAP phones, PDAs and so on.
We have put in our best efforts to ensure that all the information on this portal is accessible to people with disabilities. For example, a user with visual disability can access this portal using assistive technologies, such as screen readers and magnifiers.
We also aim to be standards compliant and follow principles of usability and universal design, which should help all visitors of this portal. If you have any problem or suggestion regarding the accessibility of this portal, please contact us.
Accessibility Features
Skip to Main Content:
Quick access to the core content on the page is provided without going through repetitive navigation using the keyboard.
Skip to Navigation:
Quick access to the navigation pane is provided that enables accessing the different sections, such as Citizens, Government, and Directories.
Accessibility Options:
Options to change the size of the text and set a colour scheme are provided. For example, if you are using desktop to access this portal, the text might appear smaller on the screen that makes it difficult to read. In such a situation, you can use this option to increase the size of the text for clear visibility and better readability.
Descriptive Link Text:
Brief description of a link is provided using descriptive phrases instead of just using words such as 'Read more' and 'Click here' as linked text. For example, if a link opens a PDF file, the description specifies its file size. Further, if a link opens a Web site in a new window, the description specifies the same.
Table Headers:
The table headings are marked and associated with their corresponding cells in each row. For example, if there are 30 rows and 5 columns in a table, it is difficult for a user with visual disability to identify which data cell belongs to which header. In this situation, an assistive device such as a screen reader can read the column header of any cell for the user. In addition, captions are also specified for each table that act as labels and indicate what data is provided in the table.
Headings:
The Web page content is organized using appropriate headings and subheadings that provide a readable structure. H1 indicates the main heading, whereas H2 indicates a subheading. In addition, for the screen reader users, there are hidden headings in this portal that are read out by a screen reader for better readability.
Titles:
An appropriate name for each Web page is specified that helps you to understand the page content easily.
Alternate Text:
Brief description of an image is provided for users with visual disability. If you are using a browser that supports only text or have turned off the image display, you can still know what the image is all about by reading the alternate text in absence of an image.
Explicit Form Label Association:
A label is linked to its respective control, such as text box, check box, radio button, and drop-down list. This enables the assistive devices to identify the labels for the controls on a form.
Consistent Navigation Mechanism:
Consistent style of presentation throughout the portal is incorporated.
Keyboard Support:
The portal can be browsed using a keyboard by pressing the Tab and Shift + Tab keys.
Customized Text Size:
The size of the text on the Web page can be changed either through the browser or through the accessibility options feature.
JavaScript Independent:
Web page information and functionalities are independent of JavaScript, irrespective of the browser support for the scripting language.
Accessibility Options
Do you find it difficult to read the contents on the screen?
Is the displayed information not clearly visible to you?
If yes, use the accessibility options provided by this portal to control the screen display. These options allow changing the text size and colour scheme for clear visibility and better readability.
Changing the Text Size
Changing the size of the text refers to making the text appearing smaller or bigger from its standard size. There are three options provided to you to set the size of the text that affects the readability. These are:
Largest:
Displays information in the largest font size.
Larger:
Displays information in a font size larger than the standard font size.
Medium:
Displays information in a standard font size, which is the default size.
To change the text size, click the text-size icons present at the top of any page.
Compatible browsers and best screen resolutions
https://charitymedicalhelpdesk.in is best viewed by Internet Explorer 10 or higher, Mozilla Firefox® 40 or higher, Safari 5.1 or higher, Chrome 40 or higher, Opera 11.61 or equivalent browser software. If your browser is older, you may have trouble viewing many of our web site features properly. You can determine the version of your browser by choosing "Help" at the top of your browser window, then select "About" (your browser). If you experience problems viewing https://charitymedicalhelpdesk.in website with Internet Explorer 8 or 9 you may need to turn off Compatibility View. To turn off Compatibility View:
Open Internet Explorer and navigate to https://charitymedicalhelpdesk.in website.
Open Tools menu from Menu Bar (if Menu Bar not visible press ALT).
From Tools menu de-select Compatibility View (a check mark indicates compatibility view has been set).
This web site is best viewed at a Screen Resolution of 1366 x 768 pixels or higher. With most computers using Windows operating systems, you can easily change your screen resolution. Right click on the Desktop. When the "Display Properties" box appears, choose "Settings." Your screen resolution settings are located here. Change the setting and click "OK." Check your computer's user manual if these directions do not apply to your computer.
