State Level Special Medical Help Desk
For Indigent and Weaker Section Patients
Office of Hon'ble Deputy Chief Minister (Home, Law and Judiciary)

Preface

In accordance with the order by the Hon'ble High Court, Bombay, under clause 4 of Section 41AA of the Maharashtra Public Trusts Act, 1950, the charitable hospitals are required to allocate 10% of their total operational beds to indigent patients for free of cost treatment and another 10% to weaker section patients in concessional rates. This initiative aims to provide essential healthcare services to those in need.

For effective implementation of this scheme, a State Level Special Medical Help Desk was formed under the Law and Judiciary Department vide Government resolution dated October 31, 2023.

  • The STATE LEVEL SPECIAL MEDICAL HELP DESK Office is located on 05th Floor, Main Building, Mantralaya, Mumbai-400032.
Objectives of State Level Special Medical Help Desk

The State Level Special Medical Help Desk has several important objectives to enhance healthcare services for indigent and weaker section patients.

  • ALLOCATION OF HOSPITAL BEDS: Ensures allocation of beds in all charitable hospitals across the state for indigent and weaker section patients, ensuring transparency and equitable access to health care services.
  • IMPLEMENTATION OF MANDATED SCHEME: Executes the orders issued under clause 4 of Section 41AA of the Maharashtra Public Trusts Act, 1950 outlined in the judgment by the Hon’ble High Court, Bombay (Writ Petition No. 3132/2004), addressing critical aspects of health care and patient welfare.
  • Real-time data of hospital bed availability status of charitable hospitals, facilitating proper access to health care services to the indigent and weaker section patients.
  • Centralized monitoring and effective implementation of the scheme for providing reserved beds in charitable hospitals to patients in a transparent manner.
  • To ensure that patients admitted to charitable hospitals are receiving proper patient care and treatment.

For further assistance or inquiries related to this scheme, you can reach out to the State Level Special Medical Help Desk.

Helpline Number: 1800 123 2211

Office Telephone No: 022-22020045 / 022-22020046

Email: charityhelp[dot]dcmo[at]maharashtra[dot]gov[dot]in